Call language
Georgian
Call cycle
2 days
Sync
amoCRM
The project in facts
TypeOutbound voice agent
LanguageGeorgian
Cadencecalls every two days
StackTwilio · ElevenLabs · amoCRM
Challenge
Listings went stale.
Rental listings kept going stale: owners had to be called by hand to confirm a unit was still available.
A voice agent calls owners in Georgian every two days, then automatically updates amoCRM and the public listing channel.
Context
What was in the way
- ✗Rental listings went stale
- ✗Owners had to be called manually to confirm availability
- ✗Outdated listings hurt the public channel and its credibility
Capabilities
What the system does
01
Calling the owner
The agent calls and, in natural Georgian, confirms whether the rental is still available.
02
CRM updates
The outcome of every call is written to amoCRM immediately.
03
Channel updates
The public listings channel updates automatically — no operator involved.
What's inside
How we roll it out.
Discovery
Requests and access analysis
We study historical requests, verify CRM and API access, and score the automation potential.
Pilot
A slice of real traffic
The agent runs on part of the live requests with weekly syncs — real dialogues, not a demo.
Launch
Metrics and scale-up
We evaluate volume, response speed and escalation share — then expand the agent to full traffic.
Results
Before → after
Before
After
Owners were called manually
The agent calls on its own every two days
The channel filled with stale listings
Outdated listings are removed automatically
Call outcomes were not recorded anywhere
Every call becomes an amoCRM record