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Case · Fashion e-commerce · Ukraine · 2025

Visual sales agent

Photo search
Vision
Orders into ERP
1C
Channels
Viber · IG
Challenge

From consultant to closer.

The goal: upgrade an existing consultant bot into a full sales manager that recognizes products from photos and places orders.

A vision-enabled agent does image recognition and visual product search, writing order capture into 1C — across Viber and Instagram.

What's inside

Capabilities, integrations and approach.

Capabilities

Vision and OCR

A customer sends a photo — the agent finds the matching SKU in the catalog.

Integrations & stack

Orders into 1C

Order capture is written straight into 1C from Viber and Instagram.

Approach

On top of the existing bot

We extend the existing consultant's capabilities rather than rebuild from scratch.