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Case · Health & wellness · United States · 2025

RAG bot for a 42-day program

Program days
42
On the methodology
RAG
Channels
3
Challenge

The same questions — for 42 days straight.

Participants in a 42-day program kept asking about the day, phase and dosing — answers had to be context-aware, multilingual and compliant.

A RAG bot grounded in the program methodology answers by day/phase, with compliance guardrails and escalation to a human coach — across web, Telegram and WhatsApp.

What's inside

Capabilities, integrations and approach.

Capabilities

Day- and phase-aware

Answers depend on which day and phase of the program the participant is in.

Integrations & stack

Mastra + Claude

RAG over a knowledge base (Docs/Notion) and Airtable; delivery via web, Telegram and WhatsApp.

Approach

Guardrails and escalation

Safe answers in a sensitive domain; hard questions go to a human coach.