Booking & FAQ
24/7
Channels
4
Challenge
Reception, after hours.
A dental network: after-hours booking and repetitive questions about prices and schedule tied up reception staff.
A 24/7 messenger assistant for booking, FAQ and reminders, integrated with the clinic's calendar and records. A working demo.
What's inside
Capabilities, integrations and approach.
Capabilities
Booking and reminders
Self-service booking, price/schedule answers, automatic reminders.
Integrations & stack
4 channels + calendar
Telegram, Viber and Instagram, synced to the clinic's Google Calendar.
Approach
Around the clock
Patients book at night and on weekends — reception is offloaded.