Grow2.ai builds membership-and-class agents for gyms and personal-training operators. Typical outcome: trial-to-membership conversion lifts 25-40%, class-fill rate climbs as waitlists are re-offered automatically, member churn signals (no-show streaks) trigger re-engagement before cancellation. Mindbody-aware, Glofox-aware, multi-channel.
Gyms lose memberships to silence: a member skips three classes, the front desk doesn't notice, the cancellation arrives the next month. Grow2.ai builds an agent that watches the data the booking system already has, intervenes early, and runs the high-volume logistical inbound (class times, trial bookings, billing questions) without front-desk involvement.
Best fit: 1-8 location operators with 400-3,000 active members, running Mindbody / Glofox / TeamUp, with class-based programming and trial offers, currently fielding inbound via Instagram / WhatsApp / Mindbody messaging.
Class confirmations + waitlist re-offer + no-show streak detection + 1:1 PT reschedule. Knows the member's preferred class types.
▸ Module catalogue — for the full scope, metrics and pricing of M-02 Booking Daemon.
Captures member preferences, attendance pattern, churn-risk score; populates Mindbody/Glofox member records.
▸ Module catalogue — for the full scope, metrics and pricing of M-04 CRM Scribe.
MindbodyGlofoxTeamUpInstagram messagingWhatsAppOn something else? Grow2.ai builds the integration during the 14-day pilot — that's part of the engagement, not extra.
Yes. Grow2.ai writes a per-club churn-risk rule during the Day 0–1 workshop — typically a combination of attendance frequency drop (3+ skipped classes vs the member's 30-day baseline), reduced engagement on Instagram/email, and demographic factors. Members triggering the rule receive a co-authored re-engagement message; if they don't engage, ops gets a flag to call.
The agent's tone profile is per-format. CrossFit gets terse, technical, and direct. Yoga gets warm, calm, and intentional. Group fitness gets enthusiastic and inclusive. Grow2.ai writes all three in the Day 5–6 tone workshop with the head coach of each format.
Yes — within the refusal contract. The agent answers "how do I pause my membership", "when is my next bill", "what does my membership include". It does not process refunds or freeze memberships unilaterally; those escalate to a human ops lead with full context attached.
A 30-minute call to scope the workflow and the contractual KPI for fitness, gyms & personal training. Grow2.ai will tell you on the call whether your number is achievable in 14 days — or not.